Pastille box flat

Items that we don’t have in stock anymore can always be ordered. Please note that we have to check the availability with Michaël Verheyden’s warehouse and atelier. In general, when the item is available, it can be sent within two weeks.

For other items, please find the manufacturing times below:

For marble pieces it takes up to 6 weeks.

For wooden items it takes up to 8 weeks.

For leather goods it takes up to 10 to 12 weeks.

When you order an item with us we will contact Michaël Verheyden and keep you posted on manufacturing and delivery time via e-mail.

Please do not hesitate to contact us for any further inquiries.

welcome@graanmarkt13.be

Graanmarkt 13 will carefully process your order and arrange for your package to be delivered right to your doorstep. You can follow your order at any time using the tracking number sent to you by e-mail once your order is shipped.

ZONE 1 - Free shipping above €150,-, under €7,50
Netherlands, Belgium, Luxembourg, Germany

ZONE 2 - €25,- | 2-5 working days
Rest of Europe

ZONE 3 - €30,- | 3-5 working days
UK, Switzerland, Norway, Monaco & Lichtenstein

ZONE 4 - €50,-
Rest of the world | 4-7

For some products, specific shipping costs will be charged. After your purchase we will contact you regarding the best way to ship your parcel.

WHEN PLACING AN ORDER, PLEASE ENSURE THAT THE BILLING AND SHIPPING ADDRESS DETAILS ARE CORRECT AS WE ARE UNABLE TO REDIRECT YOUR ORDER AFTER CONFIRMATION. WHEN YOUR ORDER IS SHIPPED, YOU WILL RECEIVE A NOTIFICATION EMAIL FROM US WITH A TRACKING CODE.

Moreover, kindly note that we are dependent on our shipping partners and cannot be held responsible for potential delays during the shipment or other unforeseen circumstances.

At Graanmarkt 13, we are committed to finding sustainable alternatives whenever possible. Therefore, our shipping boxes are FSC and ZeroPackaging certified, recycled, recyclable, and CO2 neutral as they contribute to planting trees.

International taxes & duties

If you're placing an order from outside of Europe, you might be charged for import duties and taxes by your local customs authority. These costs are directly dependent on the value of the ordered goods, the material they are made of and their country of origin. Because these duties vary per country, we advise you to consult your local customs authorities to inform yourself about possible charges before placing an order with us.

*Remark: as Switzerland and the United Kingdom are not active members of the EU, all imported goods must be customs-cleared. In most cases, this means that you are subject to paying duty on your import.

Please note that if you decide not to pay your import taxes or duties and consequently choose to reject the parcel, you will not be refunded for your order.